Case Study: Plymouth City Council

Case Study: Plymouth City Council

Case Study: Plymouth City Council By working as one big team, Plymouth City Council and Imperial’s Business Process Unit (BPU) have developed a trusting relationship when it comes to managing all aspects of PCN processing. We know authorities can struggle when it...
Imperial’s Ashley Bijster Published in Air Quality News

Imperial’s Ashley Bijster Published in Air Quality News

Imperial’s Ashley Bijster Published in Air Quality News We were pleased to see Imperial Managing Director Ashley Bijster recently published in Air Quality News. Her feature article addresses the timely topic of how to encourage sustainable travel in a post-covid-19...
Painless PCNs and the Elimination of Stress

Painless PCNs and the Elimination of Stress

Painless PCNs and the Elimination of Stress “For the public the process of appealing PCNs can be very frustrating. That frustration was mirrored in our staff who were overloaded with batches of similar appeals which all required sorting and individual responses....