Imperial User Group

As an Imperial customer, you have the option to join the proactive, independent Imperial User Group. The User Group has an annual membership fee of just £50, which is payable directly to the Group and helps pay for training sessions, guest speakers etc. as part of the bi-annual meetings. What’s more, these meetings usually include a social element, providing a great opportunity to meet and get to know your fellow Imperial users from across the parking industry in a relaxed, informal atmosphere.

The user group is also a vehicle to enable Imperial to advise users of improvements made to our systems, and our plans for future development. Most importantly, it provides the opportunity for users to establish a dialogue with Imperial and share ideas for future enhancements. At the User Group meetings, the opportunity exists for the users to glean many of the best practice principles and operational practices that make many of our software users extremely efficient in managing their parking enforcement operations.

If you wish to access or join the Imperial User Group please click the appropriate button below to get going.

Please note that the links below will redirect you to the Customer Area if you have not logged on.

User Group Minutes

View the minutes and notes of past User Groups

Software Release Notes

View the latest software release information


View information about upcoming webinars and view past recordings

Upcoming User Group

Harrogate – Postponed – 24th September TBC

Due to the current situation and advice reference Covid-19 it has been decided that next Imperial User Group Meeting due to take place in Harrogate on the 30 April will be postponed and we are looking to re-schedule the meeting for the 24 September in Harrogate (TBC) instead of Northampton.  Details will follow in due course.

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