DESKTOP - Medium

Imperial Support

Customer Helpdesk

Imperial has a dedicated team focused on delivering industry-leading support against robust and client-specific Service Level Agreements.

Imperial Support is the dedicated support service provided to our customers for recording and tracking all system enquiries and assigning field service engineers where required. This resource provides a four-hour response to routine enquiries or an immediate response if a system is out of action.

As well as undertaking a technical investigation of any report, Imperial Support can also deal with issues directly from its office where remote access to the installed system has been provided. Any technical issue that cannot be resolved by Imperial Support is allocated automatically to our own team of second-line engineers.

Handheld Computer & Printer Repairs

Imperial has accredited engineers at its dedicated repair centre.

To log a support call, please contact us via 

0117 311 6688 

© 2018 Imperial Civil Enforcement Solutions Limited
Company Registration Number: 2023383 Registered Office Address: 7 Hill Street, Bristol, BS1 5PU

Privacy And Cookies | Accessibility Policy | Sitemap | Customer Area

Website development by That Web Company Ltd.

Cyber Essentials Badge Medium 72Dpi

Page top