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DVLA Bureau

Imperial is an authorised DVLA bureau. Typically, a customer would send DVLA export (VQ4) files daily, Monday to Friday, to the Imperial bureau. VQ4 enquiries sent before 15:30 will receive VQ5 responses by 10:00 the following working day. VQ5 files, encrypted because they contain personal data, are then passed to the customer.

If the customer uses an Imperial notice processing system then the system will produce the VQ4 automatically at the appropriate stage in a Notice’s progression path. The returned VQ5 is subsequently imported into the system where automatic mismatch-checking highlights any discrepancies between the Notice details and the DVLA response.

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Company Registration Number: 2023383 Registered Office Address: 7 Hill Street, Bristol, BS1 5PU

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