Transforming Parking Enforcement in the Gravesham Region
Transforming Parking Enforcement in the Gravesham Region Nick May, Parking and Environmental Enforcement Services Manager at Gravesham Borough Council, has led the transformation of parking enforcement in the region Nick May has been in the parking and enforcement...
Case Study: Plymouth City Council
Case Study: Plymouth City Council By working as one big team, Plymouth City Council and Imperial’s Business Process Unit (BPU) have developed a trusting relationship when it comes to managing all aspects of PCN processing. We know authorities can struggle when it...
Essex County Council improves driver experience while reducing PCN appeals
Essex County Council improves driver experience while reducing PCN appeals Introduction Essex County Council implemented a simple and accessible, one-touch portal for appealing and paying Penalty Charge Notices, thereby reducing the time and frustration for drivers,...
Hillingdon Council’s seamless, painless transition to Imperial
Hillingdon Council’s seamless, painless transition to Imperial The Challenge Hillingdon Council’s decision to change parking management systems presented a specific concern in relation to efficient data migration, given that a previous such transition had...
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