Imperial secures new contract as it is confirmed as one of the country’s top GovTech companies

by | Jan 3, 2018 | Blog

Independent endorsement, new contract gains and new service developments have seen Imperial continue to consolidate its position as one of the most progressive service providers in the UK GovTech market. With the UK leading the way in government digitisation, an influential report published by Public has listed the Bristol-based company as one of the Top 100 most influential specialist companies in a market that is estimated will be worth in excess of £20billion by 2025.

Newcastle City Council is the latest authority to confirm a new contract with Imperial, and the Council’s Service Manager Parking Services, Craig Mordue says the Council is delighted to be working with one of the country’s most respected GovTech companies.

“We’ve worked with Imperial for more than ten years and are not surprised the company has received independent confirmation of the influential role it continues to play in service transformation within local authorities. The company’s expertise, products and services have certainly helped us to harness new technologies for maximising our operational efficiencies in the processing of more than 70,000 Penalty Charge Notices a year.

“The new contract we have now signed with the company will see the introduction of new smartphone technologies fitted with Rialto software for our team of 80 Civil Enforcement Officers. But, we’re also looking forward to working with the company to introduce other technology-led improvements and self-serve functionality in the areas of notice processing, bus lane enforcement and the introduction of virtual permits. Naturally, we’re pleased to be continuing our very effective partnership with Imperial. The company has not only shown value for money in the recent tendering process, but has also demonstrated an ongoing commitment to service innovation and proven product reliability over many years.”

Newcastle City Council’s new contract with Imperial is for an initial period of five years, with the option for two further extensions.

Imperial is continuing to develop its comprehensive suite of software systems, consultancy and back office processing services to maximise the efficiencies of local authority civil enforcement operations and to support broader smart city objectives. And, in partnership with Videalert, it is now also playing a pioneering role in delivering practical and effective permit solutions and incentives to support the successful implementation of Clean Air Zones.

Imperial’s inclusion in ‘The State of the UK GovTech Market’ report from Public, the specialist GovTech venture capital and research group, is consistent with the company’s growing stature as a service transformation partner in civil enforcement and traffic management as well as outsourced back office services. The report provides “the most comprehensive review of the country’s GovTech service providers published to date”. Highlighting the sector’s dramatic growth and new opportunities for digital service transformation, the report’s Top 100 list was compiled to highlight the positive impact a company has had on public services, as well as its leadership, structure, size and track record for innovation.

Led by ex-deputy head of the No.10 policy unit, Daniel Korski, and venture investor, Alexander de Carvalho, Public’s team focuses on technology-led service transformation in the public sector and has operational experience across government, start-ups, technology and finance.


Photo captions – Imperial’s Toby Bliss (left) with Craig Mordue, Service Manager Parking Services at Newcastle City Council

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