Expertise led support services to reduce admin backlog

Get ahead of your permit processing and PCN management.

Permit processing and Penalty Charge Notice (PCN) Expertise for Long- or Short-Term Support

Imperial’s Business Processing Unit (BPU) provide a full suite of services to support enforcement operations for as long as required. For over two decades, Imperial has supported customers manage all back-office tasks and stay ahead of their permit processing and PCN backlogs.

Our team of experts are ready and available to provide support, whether it is covering unexpected sickness or an unexpected peak in workload.

Every aspect of the service is carefully managed to ensure that a high level of quality and customer care is maintained.

Meet the Business Processing Team

What makes Imperial different

ISO27001 Certified

Imperial prides itself on maintaining high standards of information security management.

Full Service Suite

Imperial’s Business Processing Unit provides multiple services, suitable for both long and short term support

24/7 Support

A team of readily available PCN and permit processing experts to offer short or longer term support for your enforcement operations.

Hear from our customers

Q-park Taunton was singing Aaliyah’s praises for her efficiency, service, and all-around general help. Always good to pass on praise and can you please thank her and say well done from me.

Q – Park