Meet the Imperial Management team
With many years of traffic enforcement software experience between them, the Imperial Management Team’s mission is to constantly improve Imperial’s software and service offering whilst constantly striving to help customers obtain their goals.
Mandy Watson
Managing Director
Mandy has over 25 years of commercial and customer management experience and has worked with local governments for almost 20 years.
Since joining the Imperial team in 2008, Mandy has been instrumental in the introduction of many innovative solutions that maximise efficiencies and resources for our customers. Mandy is passionate about improving the parking experience for both the customer and client through the use of new technology; as such, Mandy keeps abreast of all the latest parking trends through regular attendance at parking industry-related events and seminars.
Clive Hawthorn
Head of Managed Services
Clive manages the Imperial Business Processing Unit; providing leadership to secure the continuous improvement in the delivery of our business services. Clive also serves on the company’s Senior Management Team.
Prior to his appointment as the Business Processing Unit manager, Clive worked for Imperial for over 10 years as both a CIPD-qualified trainer and product expert.
Whilst delivering training programmes nationally, Clive worked closely with our customers to understand their individual needs and, consequently, has helped shape our software development plan.
Company Registration Number: 02023383 ¦ Registered Office Address: Century House, 1 The Lakes, Northampton, NN4 7HD